Catalyst Pedal FAQs
If you have received your Catalyst Pedals and are unsure of anything, hopefully you'll find what you are looking for here, if not, then please get in touch with us via our contact form.
My pedals have arrived but the pins are not installed, is this normal?
Yes. We supply the Catalyst Pedal with a choice of either 5.5mm or 8mm pins, so users can customise their pedal based on the type of riding they intend to do. You can download our Pin Installation guide here.
The pedal axel feels very stiff to turn by hand. Is this normal?
Our UK manufactured Catalyst Pedals utilise the all new IGUS bushing. The advantages are that it is 'self adjusting' so that you will never get that worn out feel and lateral play in your pedals. They do feel tight by hand initially, but you will not notice this when riding. They do also loosen up after a handful of rides.
Is there anyway that I can try a set of Catalyst Pedals before I purchase some?
We are currently working with a number of independent bike shops across the country to be able to offer a 'try before you buy' service. We will release full details of this once confirmed
Do you offer the 30 day money back guarantee, like James Wilson does on the Pedaling Innovations website?
Yes we do offer the 30 day money back guarantee. Of course the pedal will have seen use, but this is on the basis that there are no signs of blatant misuse or abuse. The cost of the pedal will be refunded, but not shipping. You will also be responsible for shipping costs in returning your pedals. If you wish to do this, please notify us via our Contact Form first.
I'm a bike shop and would like to stock Catalyst pedals, do you have a dealer program?
Yes, please get in touch with us via our contact form.